Similar to how Google Maps rewards contributors with awards/badges and feedback on their suggested edits, could Monzo implement the same thing when a user submits a Merchant name/location/logo correction?
Could this also extend that users peer review suggestions and the majority wins? This would reduce the load on Monzo reviewing every suggested edit?
Currently when submitting feedback, it goes into a black hole and you don’t get any feedback. Doesn’t encourage users to contribute more.
Perhaps the ‘best’ contributors could be rewarded with earlier access to features, small rebates into accounts or visit to Monzo HQ etc etc
Just a thought…