Flex limit

[sandygudgeon (Alexander gudgeon)]

I bought a new phone last night for around £900. I can only flex £500 so it wouldn’t let me flex £500 of the total. My fault for assuming it would but maybe a possible enhancement?

[_Tom]

Hey

If you’re looking to increase your flex limit you’d have to try this within the app, as this is a community forum we aren’t able to help you with account changes on this side.

[Revels]

Don’t worry, Tom doesn’t read what people type before he replies

You have to have enough available for the total of whatever you’re purchasing, you can’t part Flex. This has been mentioned in The Big Flex Thread but I can’t remember if it’s something they are currently considering.

[Revels]

This is the last list post from Theo that I can see of the current (at the time) priorities

Introducing Monzo Flex – a better way to pay later

In no particular order - some things that we’ve done in the last month or two and are on the list for the next 3 - 6 months: Improving eligibility with things like better income verification - most of this won’t be visible to customers. Similar to better income verification, better assessing affordability - somewhat in the light of recent inflation - again, this won’t be visible to customers. We removed the <£30 rule - There’s a lot of work/ analysis that goes into a change like this, it’s…

[TheoGibson]

@Revels

You have to have enough available for the total of whatever you’re purchasing, you can’t part Flex

It’s on the list but to be honest it’s pretty low on the list.

@sandygudgeon - you can try and apply to increase your credit limit

[_Tom]

I did read it but clearly not good enough. :sigh: