First Direct chat

Financial Chat
1718

You’ll be holding for a while! If that happens, big if, it won’t be fast! I think it took them 5 years to do transaction notifications, for example.

To paraphrase Yoda :frog: “The inertia is strong in this one!”

2 Likes
1719

My notifications have become really inconsistent and largely useless now.

I’m starting get a bit vexed with FD now… My status as an FD super Stan is in review now…:rofl:

4 Likes
1720

Maybe they should start calling customers with a notification when they make a payment :clown_face:

“Aye up, you spent £3.50 at Starbucks”

2 Likes
1721

I’ll get no notifications and then all of a sudden everything will come in all at once. The first time it happened I almost had a heart attack I thought my card had been cloned. Then realised it’s just FD being incompetent… Not a great quality in a bank… :rofl::rofl::rofl:

1722

Working instantly here.

1 Like
1723

No need to show off… :stuck_out_tongue:

1724

aye mines work instantly as well. Tried turning them off and on again in the settings within the app?

1 Like
1725

I lie. My lunchtime purchase didn’t send a notification. Bank transfer did.

1726

That’s karma… :sweat_smile::sweat_smile::pensive:

1 Like
1727

But if I turn them off what if they never come back? My faith in FD is waning… :sweat_smile:

1728

well your hardly getting them just now so worth a shot lol.

2 Likes
1729

A point well made :sweat_smile:

1730

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Just got spend notifications for these 3, which were made yesterday, not today.

1731

yeah mine were a glut of notification from 2 days ago. Which was what caused the panic thinking my card had been cloned

2 Likes
1732

I think it did this in the earlier days, one when transaction was made, and another when the transaction was collected.

1733

So are you getting these after they’ve cleared then?

Seems a little strange and actually surprised given how long it’s taken for them not to get it instant really. The HSBC ones are.

1 Like
1734

First direct were instant, not sure what’s happened but the transactions I made yesterday seemingly notified me tonight, had a look in app and they’d cleared.

Strange happenings.

1 Like
1735

I have actually seen that, very occasionally with HSBC. You’ll get it when it happens and then also when it clears.

1 Like
1736

Better late than never particularly as most loyal FD customers have waited years for notifs.

2 Likes
1738

FD is a poor excuse for an app/telephone only bank. Unfortunately it’s still only aimed at the golden oldies who phone for a balance on their account. The app is so basic even the old people know how it works coz you can’t go wrong with just how basic it is haha I friend works at FD and even he says it’s not going to change its ethos because the old people are the main driving force

3 Likes