This isn’t Monzo specific; but in my mind it could work really well with Monzo!
So the idea is, I do a lot of online shopping and also a lot of returning (particularly with clothes, as they don’t always fit). To this day, every time I return something I write a little note somewhere to say that I’m expecting £XX.XX return from ‘X’ shop, and I’ll check my bank every now and then to see if it’s come through or not.
To make life easier, Monzo could have a feature to mark a purchase as ‘expecting refund’, or something similar and when a return has been made from that shop for that amount of £’s, we are notified and we don’t need to worry about it anymore. If in X number of days it still hasn’t been returned, Monzo tells us and we can follow-up with the shop.
Hope that makes sense!
What do people think / surely I’m not the only one who does this?