Don't try to top up mondo using curve - especially if you have curve pointed to mondo!


(knows someone who knows Tom quite well) #1

My curve card arrived today and I thought I’d try a little experiment - see if I can top up my mondo card using the curve card.

I forgot that I had my curve using mondo as the payment card. Transaction rejected (mondo claimed it was a credit card) but curve successfully removed the top up amount from my mondo card and it has disappeared from my balance on the app.

So instead of £100 going around in a circle, it is in limbo somewhere…


(Caleb Wong) #2

Nice trail :stuck_out_tongue: so Mondo didn’t take the topup but Curve moved it out from Mondo and it is somewhere else now?

I guess it is in the Curve card reserved fund right now.


(knows someone who knows Tom quite well) #3

Yeah, but mondo support were great and sorted it out!


(Lawrence L-Dean) #4

Interesting to know. :blush: