I am currently collecting data for my final masters project where I am to aims to develop a robust trust measurement tool for mobile financial services.
Please could you take the time to fill out this survey which will take between 5-7 minutes regarding the trust you have in Monzo. All of the information you give is completely anonymous.
It would be greatly appreciated. Link it found below.
EDITED: I do realise I have picked a eventful day, but it will provide useful information for when I compare it to last month!