I am textbook example of why this is an essential feature… I have a invisible deduction (only in API) and a visible refund… So my monthly spending is -100 and my timeline is +100… The balance is correct but the data displayed is not.
However the only reason I know the apps data is wrong, is because I had only had the card a few weeks, have a limited number of top ups, and am watching it closely. Theres no way (in app) to check the app / systems accuracy, none !! If I was months in, it wouldnt be possible or practical to go back and verify (think now how you would attempt to make sure your input / output was correct, imagine a spending your sure you made, think has come off your balance, but you cant see in the timeline… How do you now go and ‘find’ where the balances dont line up ??).
I am floored that others dont have a similar reaction to the absolute necessity of this. When you top up 50, 500, 200, etc and mates split a few bills, and a monzo.me payment comes in… All mixed with spending, sending someone shared costs money… Are you really saying you dont reconcile inputs and outputs every once in a while to ensure the app is correct ?? You just ‘trust’ your bank never to screw up ? Me I go through my bank, credit card statements, and accounts like a hawk.
I understand Monzo wants to keep the timeline clutter free… I agree with the design process so far… But it is essential that somewhere, you can see your historical balances, as they happened v credit/debit. I think as metadata works cleanly, but can imagine others preferring more immediate access (side swipe) too.
I cannot imagine any banking app not having this… Its not like a ‘preference’ or exotic feature. Its the nuts and bolts. The need to see ‘starting balance… inputs outputs… ending balance’ (can be per transaction, top up to top up, monthly metadata, all kinds of ways) is how you double check its correct.
Apologies also if I seem to be table thumping on the subject, but I struggle to see how any argument can be made that this isnt a huge oversight in not being in there.