No cashier ever gets close enough to see that my contactless logo isn’t on the front
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Good point!
I have a strict “nobody else touches my card” policy.
Not sure what I’d do at one of those restaurants in the US where they take your card away and “run it in the back” on magstripe, but I’d probably insist on following them.
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It used to be standard procedure that you’d just hand it over.
In my first retail job, when you’d swiped the card and you were waiting for the machine to do its thing before they signed, I’d have the card the whole time. Our internal bat signal that we thought the person might be dodgy was to prop it up on the till while waited.
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Nationwide’s new FlexAccount debit card has a bigger contactless symbol. If it helps people who have sight issues, I don’t see the problem with it.
I do think some people are a bit too design obsessed. I think I read some messages about Starling changing the colour of the font on the back of its card from white to black and saying it made the card look worse. However, I think some people would have major issues with a white font on that teal card. Sometimes accessibility is more important than design.
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Always! That’s what design is.
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I know, but I suppose what’s changed since then is that there are far more ways to use the card information, once gleaned, than pre-internet so fraud is much more of a risk once those card details are out there.
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The one time I was frauded (
) was when my card was taken away and processed in a back office when I made a purchase at one of the myriad of electronic shops for which Tottenham Court Road in London is (was?) famous. Of course, I can’t prove it was them, but it seems awfully coincidental that the rogue transactions appeared shortly afterwards.
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Are people really so effing stupid that, when they don’t see a contactless symbol on their new bank card, they don’t turn it over to look?
I mean, yes, people are stupid and lazy and will go to the trouble of finding this forum, creating an account to ask someone, rather than actually engaging their brain, or just simply googling it.
I just googled it, and one of the top results is a thread on here with a new user stating that their new card doesn’t have the contactless symbol. It’s soon pointed out that the logo is on the back. I mean, there’s, what, about 10 square inches of space to check on a bank card? Hardly a needle in a haystack. Wow.
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Why would they look when based on their experience, it has always been on the front? People expect things to be similar on all of their cards and for most cards, the contactless symbol is on the front. It’s not about being stupid or lazy.
People are very habitual and will assume it’s where it always was, yes.
But they are stupid if they don’t look over the whole card before asking the question, really.
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If you’re struggling to find what you’re looking for, flipping over can be of huge help.
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Afraid I disagree. If in life I find something to be not as I expect, first thing I’ll do is make sure I’m seeing things right. How do I solve this potential problem for myself?
I don’t just fire up a browser and ask someone else.
My light doesn’t switch on. I don’t ask someone on the internet. My bus doesn’t turn up. I don’t ask someone on the internet. There are no clean pants in the drawer. I don’t ask someone on the internet.
Maybe I should try it. Next time I can’t find my keys, I’ll just stand there staring blankly at the shelf where I normally put them, and then get on the net and ask someone if they know what to do.
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I kinda have to disagree. If you expect a symbol to be somewhere the absolutely evidently obvious thing most people should do is have a glance at the other side.
If you got a phone with the SIM card holder not on the usual side you’d look on the other side.
If you have a laptop with the power button not in the usual place you’d have a gander at the other parts of the keyboard before you raged online and returned to the store.
Come on, it’s purely idiotic to not even look.
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I don’t just fire up a browser and ask someone else.
Well maybe you should respect people who do. Not everyone is as confident with banking as you are and some people won’t know that the back of the card can have the contractless symbol on it. If they have always had it on the front, they will expect it to be on the front.
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Ah, so that’s why Apple have started shipping MacBooks already switched on in the box!
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It’s about a healthy level of curiosity and a resilience and level of ingenuity to problem-solve on your own in an intelligent manner.
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Come on, it’s purely idiotic to not even look.
And it’s pretty disrespectful to call people who have issues with a debit card idiotic. If they expect it to be on the front and it’s not there, some people will assume it isn’t contactless. You need to see this from other people’s viewpoints. You know more about banking so you would expect to look at the other side, other people won’t. It is wrong to call them lazy or idiotic or stupid because what they expect to happen doesn’t when it is pretty much standard elsewhere.
But how completely ridiculous to not actually look? Seriously? There are only two sides to a bank card, and they’re both pretty findable.
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I provided non-banking examples to cover this. You do not need to know about banking to flip a card over.
Ever since card’s inceptions there has been information on the back. Take a look.
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It’s not about “expecting” to see it on the other side, it’s about a process of thinking “oh, it’s not where I expect; maybe it’s on the other side”.
It doesn’t take a leap in logic to at least check the whole card before complaining about it on the internet!
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