CASS Switch to Monzo

I’ve put in to switch via app. I’m paying for Plus so want to make the best use of it that I can and I’ve found the customer support fantastic lately.

How does Monzo keep you informed about switch progress and Is it app messages or via the feed?

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In app you should have been given a date it will be complete by.

As it draws nearer you’ll start getting notifications about direct debits being setup etc and then once done I believe you get one last notification to tell you it’s all done :slight_smile:

Always worth double checking all your important ones though, like your salary, just to be certain :+1:


Thank You :slight_smile:

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No problem and welcome to Monzo :monzo:

There’s lots of knowledgeable people on here so if you have any other questions fire away :slight_smile:


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