It was mentioned the other day in relation to how Monzo need Auth to capture historic transactions on connected accountsā¦ So maybe that bug has spiralled
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Can someone from monzo confirm if this has been picked up, or should a sperate bug thread be created?
Hey 
Could I ask if any of the items in your activity preview (not in the see all part) are over 3 months old or not please?
I get the security prompt whenever I tap into my connected HSBC credit card. Itās showing transactions over three months old (back to May 2023) without pressing āsee allā.
Iāve just started getting this on my connected amex card 
Happy 7th forumversary! 
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Yeah thank you! This is a known issue (as of this week) and we are working on changing our logic to prevent this, sorry for the annoyance!
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Not sure if this helps or hinders: Iāve just checked mine and the initially displayed entries (2 cashback earns and a withdrawal) are all within the last 8 days:
I still get the occasional biometric check when tapping on Cashback from the Home feed
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Has anyone experienced not getting LEON cash back? I just used it in store and the transaction was not marked for cashback. I have raised it within the app but not sure if this was just me. Thanks.
Iāve had the same with Footlocker.
My LNER cashback tracked instantly. But my Footlocker hasnāt.
Iāve raised it in the app, so Iāll see what they say. Iāve a feeling itās because itās showing as āFreedom Sportsline ltdā at the bottom of the transaction. Definitely ordered through Footlocker though, and it says footlocker at the top of the transaction.
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Can see this is gonna have a learning curve lol. I was really excited to have Gousto on my offers as I pay for them every week anyway. Then when it went out today was when I remembered itās set up through paypalā¦ now realising that many things are (have it that way so I donāt have to update loads of accounts every time my card expires). Doh. Will have to re-assess with next monthās offers
Is paypal not being included for practical reasons (i.e. even though Monzo knows itās gousto, the cashback doesnāt know)?
Or is it a choice because paying direct with the card is better for Monzo?
Either way itās fair enough (though having PayPal work would be incredibly handy, especially since the offers are short term so it could require changing payment methods a lot), Iām just curious.
Paying via PayPal is not paying direct to a business. Itās a middle man like Curve is. So it doesnāt count for Cashback.
Monzo want you to bank with them. So they want you to not have to change payment methods a lot.
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And yet some people still think auto activated offers is the way to go 
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Auto activate it fine, but single use is not.
Buyer bewareā¦ And I say that as someone who has done this before 
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I do bank with them - been full Monzo for years! What I mean is I use PayPal so that when my card expires every couple of years, I donāt have to update the details with 15+ different services individually. I only have to do it with PayPal once and then set all those services to use that new card, via one quick session on PayPal.
I also use it so there is only one chance for a companyās data breach to release my card details, not 15 lol.
As I said, whilst itād be very handy itās fair enough that PayPal doesnāt count, I was just curious if it was a business decision to not because itās somehow better for either them or the shops for people to not use PayPal (perhaps PayPal fees are more than MasterCard for example) or if itās purely a technical limitation of implementing the cashback.
The Cashback offer appeared on my app yesterday morning. Had a look and only the Asda offer was something I might actually use. I am going to check out the items (single malt whisky & decent gin) I wish to buy at other retailers to see if the 5% return is worthwhile. To date I have always found the Tesco Clubcard offers are so much better than anything else available & coupled with the Chase 1% cash back, rather tasty.