My little story from today.
Me: hello, I’d like to put this cash on my card. You should be able to use the paypoint machine
Cashier: /looks at me skeptically/ are you sure?
Me: yes, I work for them! It only went live for staff yesterday
Cashier: oh I’ve got one of them! /Impressed look/
Me: launch is imminent for customers
Cashier: tell me when it goes live!
This is an abridged version of my conversation bought to you by its cold outside
She also said ‘its really good’ (the app)
Now I’ve finally got rid of my birthday cash left from 5 months ago 🙈
Edit: now I’m home here’s the paypoint receipt
this is android app so this is why I have posted here, please do not discuss the fee in this thread, please see here as to why
Yeah, I think it should, unfortunately. In Beth’s example, she’s depositing £26. That’s whats important (should HMRC need to check) to record in the account ledger. The charge is then taken from that deposited amount.
I agree that it makes sense with the way it’s being done but i think you should be able to have £1000 of cash actually going into the account with the £1 charge being excluded as that’s not money you can spend
The fee is taken from the amount you deposit. Beth put £26 in, which is reflected in all the text/screenshots. Monzo THEN charged her £1 for doing that. Doesn’t change the fact that she deposited £26 to her account initially.