Be part of our cashback pilot šŸŽ‰

Monzo Chat News & Updates
1346

Thank you all.

1347

Didnā€™t realise that more users were being added. Going to have to keep an eye on the thread now!

Weā€™ve just moved back to using our Monzo Joint Account for all our general spending.

3 Likes
1348

Some odd text alignment going on here!

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1349

If you scroll up and down, and go back and forth into the same screen it changes.

Guessing either an iOS beta issue or something not working as it should with monzo (someone referred to another app doing it also).

1350

Not on the beta, so probably an app issue or a bug with the current version of iOS. Havenā€™t encountered it anywhere else, though

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1351

Itā€™s already been flagged and they are going to sort it soon I suspect :smiling_face:

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1352

Fantastic news!

1353

used the costa cashback ā€¦ cashback ammount was credited back seconds after i completed my purchase so happy

2 Likes
1354

Got the sainsburyā€™s gift card and cashback instantly. Very impressive :clap:

2 Likes
1355

If you submitted the form then youā€™ve been invited, but youā€™d only get an email if youā€™re opted in to marketing.

It should show up in the app, either just below pots if youā€™re on the new app experience (but if you canā€™t see it, try tapping the + button in the top right) or in ā€˜Things you can do with Monzoā€™ on the old app experience.

1356

Very glad to be a part of the trial! :blush:

:white_check_mark: Onboarding very smooth and intuitive.
:white_check_mark: Succesfully used on a Deliveroo purchase - visual % awarded in main feed is great!
:x: Didnā€™t work for Greggs using a virtual card.
:x: Not able to report it as missing either as transactions shown when reporting it only show those in main account feed.

1 Like
1358

Got through on the last round and did two Pret transactions today! One from current account and one from flex to test that out.

  1. Transaction from current account came with the cashback notification and cashback is shown on transaction additional info page.

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  1. Flex transaction didnā€™t have cashback notification (would perhaps be a bit too much alongside the ā€˜choose your durationā€™ notification. Also no Cashback details on the additional details page. BUT cashback is showing on the Cashback page. Would be nice if this was made a bit more obvious at the time of the transaction or on the additional info page.

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I actually believed the cashback didnā€™t work with the flex transaction for a while (and was fine with that), but pleasantly surprised to see it in the Cashback list. Would be nice if it could be a little more obvious however.

4 Likes
1359

I didnā€™t get an invite and filled in this form too! A shame really. Should we contact customer services to check this?

1360

Did you see the response from Monzo about this. Itā€™s a few posts up from yours

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1361

No, donā€™t ask support.

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1362

I canā€™t see this and filled in the form?

1363

:white_check_mark: morrisons cash back was instant

1365

After a bit more use Iā€™ve decided Iā€™d strongly favour a single list which combines the activated and non-activated offers (perhaps with filter buttons to enable you to toggle between all, activated, and non-activated). Having to look at two separate lists to remember which offers are available or activated is a bit irritating (for me anyway).

3 Likes
1366

Anyone had experience with cashback not tracking?

1367

Various people, myself included.

Itā€™s usually the merchant name being incorrect.