When I say advertising I donât mean things popping up unsolicited. I mean the need for you to go into the cashback list to activate offers. If you need to go through that process, retailers will benefit from a marketing perspective by more people noticing them and/or noticing their offers. If activation is automated/passive there will be much less people browsing that list as a lot of people (maybe most???) would just use the card as normal, content with the knowledge that theyâll occasionally receive some cashback when where they already shop and where Monzo currently has offers happen to coincide.
I agree I canât see people just going and checking a list of rates of their own accord. People donât have time for that. To change buying habits i.e. changing your supermarket shop from Morrisons to Tesco, there would need to be a push - hence the push notifications advertising ânewâ rates etc⊠Itâs that type of âadvertisingâ that retailers would be interested in.
Would make sense for there to be a âCheck out this monthâs cashback offersâ push alert, and wouldnât be out of step with similar apps I use. Presumably one would have to leave marketing offers checked on in order to get these alerts.
Thatâs how topcashback and quidco work currently isnât it?
The best way (and most likely to happen way) is that you can subscribe to email notifications when rates change or new retailers are added.
Which if I remember correctly is similar to how the current âMonzo Plus offersâ work. If youâre signed up for marketing messages you get notified when new ones are added.
There are new ones? Didnât think they had ever changed.
Speaking personally, I do think cashback schemes where I do have to opt into offers (such as Amex & Topcashback) probably do influence where I spend money more than those where I donât have to opt in (such as Airtime Rewards).
They havenât for a long time but they did change in the beginning
I get email notifications from Quidco / TopCashback. Thatâs the only time when Iâve really changed my buying habits when places are similarly priced.
For example, if Iâm in the market for a new TV and but I got a notification which said for 1 day only Currys were offering a cashback percentage of 15%. That would be enough for me to shop there.
Doesnât that then steer away from having cashback thatâs limited per month? Youâll easily reach a ÂŁ20 cap with purchases like that, Youâre talking about larger purchases where most people do shop around looking for the best deals etc. including cashback
In everyday purchases would you shop around to see where you get the most cashback even if itâs 1/2% more than somewhere else just for the sake of a few pence?
A everyday cashback scheme would surely be more suited for mozno especially because people mainly transfer âspendingâ money into mozno
Donât think they have since I joined. It wasnât the offered that I signed up for, not a single one is of any use but Iâm sure they must be to someone
Look forward to seeing if thereâs anything useful when the cashback is rolled out to a wider audience.
Hopefully the reason for that specific cap is because the trial is being funded by Monzo, and a properly funded by partnerships offering will have a higher or no cap.
Hopefully, itâs hard to judge the cashback program as a whole because we donât really know what the real product that everyone will get will look like?
As it is now itâs good but is that only because monzo are funding it and have the freedom to pick merchants
I guess questions for the bigger release would include, would cashback be capped etc
Do they? I thought Monzo were positioning themselves as a âdisruptorâ bank and they want people to make Monzo their main bank account?
Also apologies if this has been discussed but when you talk about âeverydayâ cashback and ÂŁ20 limits - is that just the limit for this trial - or is that the intention going forwards? Limiting people to ÂŁ20 each month seems like a bit of a waste.
I think they want to make people have monzo as their main bank and many people already do! But I feel like thereâs some areas that monzo already falls short in which prevents a lot of people switching to mozno as a full account eg. Monzo misses simple features such as cheque imagine, post office deposits, free virtual cards. Many of these every other provider already does and for free.
I guess my point being, maybe an incentive for people to make monzo their main bank account would help improve their position as a bank account (this being the cashback)
Unless Iâve missed something I donât think anyone knows what the âcapâ will be or if there will be one at all. I believe that the cap is only in place right now because Monzo are funding this themselves so they obviously donât want to spend too much money
Thanks for the clarification on these points. I had an idea in terms of data sharing to give the user a clear visual representation of the actual data that partners will be receiving about my account, something like this:
Iâm no designer - just a web dev, but putting it out there if the community also thinks this helps clear up the data sharing.
Iâve noticed some strange behaviour with refunds, Flex and cashback.
I made a purchase with Flex but I cancelled it before the payment was due in a month. At that point cashback wasnât activated for the retailer.
I later activated it and made a purchase again from the same retailer which resulted in cashback being earned as expected.
The cancelled purchase I made was then refunded but with the way Flex deals with refunds I had to make a payment using the returned cash in my current account to zero out the Flex balance. This however resulted in cashback being earned.
Iâm not sure if this is expected behaviour meaning the cashback will be taken back at some point or a bug meaning cashback never should have been given.
Just bought a coffee at Costa, but the cashback hasnât tracked unfortunately
I like this but Iâm a fan of plain text explanation, as Iâm guessing the data would look unintelligible to a human who hasnât some experience in data extraction or analysis.
But this could help to explain it I guess. Nice idea.
I have noticed a glitch too - tried reporting it in-app but the support staff are getting confused telling me to report it to the merchant.
Morrisons Petrol for some reason is classed as eligible for cashback, but because they pre-authorised ÂŁ100, Monzo give me the full 12% on ÂŁ100, instead of waiting for the final amount to be presented. Itâs not clear if I was meant to get this amount, or how Monzo would calculate anything otherwise?