Barclays Chat

Apologies if this has been linked before, cool idea and would be cool to see more banks doing similar

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Agree, very smart. R-

The upgrade voucher upgrades two legs. It can upgrade both legs on a return solo journey, or you can upgrade outward leg for two people.

I think it is valid for two years too. So you can collect two vouchers to redeem them for two people, return.

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I wonder if this is just a partnership that is equivalent to the old Lloyds/TSB Avios cards that are now closed.

Or if Barclays now has complete exclusivity, and Amex Avios amex cards will close.

However Amex cards were recently revamped / refreshed. So maybe they will stay.

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Does Barclaycard have Google Pay yet? If not, I will still pass on either rewards or avios cards.

Nope :frowning:

Nope. Still use mine via Curve in Google Pay

Really like the look of the new Barclaycards for Avios. Will likely get the premium version in a few months, get those points and downgrade. Been meaning to find a non-amex points credit card I can use. Love Chase, but I crave section 75 :sweat_smile:

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Just in the process of switching a bank into Natwest (RIP Starling) to get the £150.

I had never realised how easy it was to switch an account into either Monzo or Starling before. With Natwest you have to fill out a web form, you then get “text updates” throughout as it happens.

Thanks Monzo for providing such a sweet switch experience when I’ve done so in the past!

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Metro Bank do this, the app is pretty bare bones and the demo can only be used on a desktop browser…

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RBS also just got dark mode too.

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Barclaycard. Don’t know what happened. No probs with web login. Contacted this number - useless

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I’ll have to wait for 5 days to get access to PINsentry ? :frowning:

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Urgh.

I remember why I left Barclays now. I thought the app would be super modern but experiences like this make me glad I left

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It was an error message like this, and the woeful support from the app, the local branch, and the telephone service (who all sent me around in circles by suggesting other teams could help) that made me ditch barclaycard. Even the complaints team couldn’t get hold of the IT team to address the issue.

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They did this to me and locked me out all because I removed my card from Apple Pay :weary::joy:

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I was a Barclays customer a few years ago; as an Android user I had to use their (in my opinion) not fit for purpose “Contactless Mobile” feature as they won’t support Google Pay.

I’d have the app randomly close or close out of memory and have to sign back in to be able to use contactless mobile; if the app closes, force closes or you reboot before you can pay you MUST login to re-authenticate which requires internet. No internet/signal to authenticate equals no tap and pay! (Google Pay works offline too.)

Imagine being on a DLR train having tapped in, being on the section between King George the V and Woolwich Arsenal and the app closing!? (it’s a tunnelled section) you can’t use the app meaning you have no valid ticket if an inspector asks and you won’t be able to tap; worse still is a lot of Woolwich Arsenal is underground so no easy way to authenticate and log-in till near the surface. (DLR has no Virgin Media WiFi.)

Overall it’s not fit for purpose and considering in my (real world, this actually happened) example could lead to a hefty fine. When I complained I was told that’s how it works but it will be fed back.

As an Android user I wouldn’t personally touch any Barclays product with a very long barge pole.

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This was my experience, I was looking for, at the time, a bank that had “Monzo-esque” features but wasn’t Monzo or starling (I like the feel of a larger legacy back as a backup)

What I found was a super painful app, it didn’t do instant notifications without a painful trial experience and it was unstable AF.

I didn’t last long with them…

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For what it’s worth, my experience has been the opposite.

I’ve had no significant problems since I’ve opened an account with Barclays, the app has worked fine for me and I’ve had notifications enabled without issue for around 3 years now.

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I remember when they first brought out their Apple Watch app; they were amongst the first and I thought they were so ahead with their tech…

Times change.

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