Barclays Chat

That’s one example. All the ones on mine look beautiful without any of the issues in that one.

One thing I would say, though, is that the logos are fairly few and far between. Most of the time it’s just the first letter of the merchant - and for some fairly obvious ones like Amazon.

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To be fair, I think the logos look okay.

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They look fine but they are major retailers where they likely took logos and made sure they looked good.

My concern previously with the shapes is that to really have a chance of having logos on all transactions you need an easy shape that will have most logos ready to “drag and drop” in, such as rounded ones used on most social media sites.

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I don’t think they’re really going for ubiquitous logos though. I think they’re just trying to curate some of the biggest ones (there are a whole bunch of obvious ones missing though).

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I’ve never understood the trend for adding logos to the internet banking, for me it serves no purpose, so whether they show or not I’m not fussed.

The map thing can be useful but some of the data on the Nationwide one is incorrect, I don’t know in detail how the ‘map locator’ works, whether it is based upon data submitted by the merchant, or a fuzzy match in Google maps by submitting the location and the name of the merchant.

How is the map data useful to you?

I find little use for it and, occasionally, it totally wrong.

For example, my local filling station transactions have allegedly taken place in France, not here in the UK :man_shrugging:

Online of in app transactions are also pointless with their map data.

Wetherspoons, for example, doesn’t map to the pub I’m in, if I order by app.

Just curious how people use the map or why.

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I think it looks much nicer and is far more modern in its approach. An easy visual glance at where you have been spending.

If you’re going to do it though, do it well, and be prepared for it to be an ongoing (almost mammoth) task that will almost certainly be never ending!

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I find it most useful when I use a merchant that I don’t regularly use. I sometimes forget what the transaction was for, even after a few days. Map data is useful to jog my memory.

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I totally understand why they will focus on the major retailers, but to maximise the usage I still stand by the use of circular logos to at least capture as many as possible for the full experience.

I tend to dislike “half” solutions. Either do it, and do it fully, or don’t at all.

Personally I like logos, though I would have more preference for transaction names to be tidied up so it’s not like “LONDON BOR OF N CT” when I pay my council tax.

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I see what you’re saying but it’s obviously just a personal preference. Of the couple of apps I’ve seen over the years that do logos best they have been both “crowdsourced” via Twitter/Facebook and have been circular. If you copy a known platform then your checks are limited and you can do more.

I don’t think Monzo is a great example of merchant logos being used :laughing: They are better than what I’ve seen other banks do, but they are still stuck in the middle ground, which is the worst.

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Notification in Barclays app

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HSBC


Signed today… 2 days to receive invitation to iOS TestFlight

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Ohhhh please show.

The HSBC app is awful, and I hope they remove that digital key thing. What a nightmare that always was.

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Would you prefer a physical key or card reader? Plus it works offline. None of the other banks ID methods achieve this other than physical devices.

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Neither option.

SMS/Face ID verification is fine as I’d never be intending to purchase something where I was at a loss of signal or wifi.

In the unlikely event a sim hack or password hack was to happen, the bank would refund me anyway.

I prefer simplification, complexity doesn’t bode well and the amount of times I had to reset passwords etc with HSBC was unreal.

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They do have Face ID verification, it’s not like it requests a password from you everytime.

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Those things are still an utter pain to me though. Security theatre I could do without

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Just poor experience in the past. I was on Android so maybe that didn’t help :joy:

I’m intrigued what the new app is going to look like.

I already have the US version so I imagine it’ll be much the same. Also waiting on the TestFlight to see what it’s like.

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It’s not going anywhere though I understand that are looking at making it work with more than one device per account.

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