Is this the first time they’ve texted you? Perhaps see if theres others and compare the text or just give them a call to double check.
I don’t think I’ve heard of financial institutions increasing payments without permission but energy companies do it so I don’t think it would be too unbelieveable?
First time ever, part of the reason I found it weird
Makes sense, weird though cause I always clear it each month (hence me always paying more than the minimum) so its not like I’ve got credit just sat there not getting paid off
Edit: Worth noting they’ve not actually sent me any emails so maybe it was sent in error, who knows
Credit card companies normally do this when you’re paying the minimum or somewhere around it but that you’re unlikely to be reducing your balance with your interest rate in a reasonable time. There was a bit of a push on financial companies to protect the welfare of customers in perpetual debt.
If you pay your balance in full each month I don’t really see why you’d get this text. Very odd. [Edit: misread, you don’t pay in full, just more than the minimum]
Barclaycard called it persistent debt, but essentially it’s here:
Paying the minimum doesn’t always mean you can keep your account as is.
I’m sure I’ve seen a thread somewhere else on the internet showing that by making minimum payments only, it could take a decade or more to pay off even relatively small sums (<£1000) and during that time you’d pay back something like almost twice what you owe.
So it makes sense to increase minimum payments to be a higher % of outstanding balance