Bank Description

(Danny) #1

Hi all :slight_smile:

Not sure if this is a feature request or bug so apologies if n the wrong place and if duplicate post.

Anyway I bank with Metro Bank and I have just topped up however when I just looked online it comes up as APL? Any chance this could be changed to reflect the Mondo name?

Thanks

IMG_0692.jpg750x1334 84.3 KB

(Rob Schlitt) #2

Earlier this month when I topped up using Apple Pay the transaction appeared somewhat anonymously within my bank’s online statement (Nationwide), thus:

However my most recent top-up actually now includes Mondo’s name:

I think they’re getting there!

(Danny) #3

It’s weird why Mondo says Apply pay etc yet Boon Card says what it is

IMG_0694.jpg750x1334 90.1 KB

(Josh Bray) #4

I believe mondo use apl’s banking licence and so that would explain why it’s coming up. I might be wrong though

(Richard Dingwall ) #5

Hi @Danny! Thanks for the bug report. :bug:

This was an issue with our merchant acquirer between May 4th to 17th. Mondo topups should now be displaying as APL*/Mondo again in your statement. :credit_card:

(Danny) #6

Thanks @rdingwall I’ll check on my next top up :slight_smile:

(Rika Raybould) #7

Can confirm resolved. Back to the state that this thread reports.

IMG_3193.jpg750x135 11.1 KB