Davie
(David)
1
Issue: app is crashing immediately after tapping the app icon. I think this is my first use of the app since upgrading it.
I have tried double tapping home button and swiping Monzo App up, then resetting app in Settings. Also tried turning phone off and rebooting.
Details to reproduce:
OS: IOS 13.3
Device: iPhone SE
App Version: latest
Screenshots:
simonb
(Simon B)
2
Hi there @Davie - Thanks for letting us know! We’ve had a few similar reports today and we’re looking into the root cause
For now, could you please uninstall and reinstall the app? This seems to be fixing it whilst we try and track down what might be causing it.
Davie
(David)
3
I reinstalled and logged in again. I then closed the app, reopened it and it crashed again. On the 2nd and subsequent attempts it opens fine.