As we build Monzo we want to be as open and transparent as possible. Sometimes this means sharing fantastic stories or new features, but other times we make mistakes which will inconvenience people. Hopefully these are usually the former!
As a part of being transparent we’d like to share our new service status page with you, which is available at:
Here we’ll post updates and news which affects our services to keep you up to date if we do have problems, and these will be updated by those of us directly working to fix the issue. You can also see the status of individual Mondo features - for example we’re currently experiencing delays with topup notifications , so you can see a timeline of this incident which we’ll update as soon as we know more information. Finally, all of our previous incidents are available a bit further down the page.
Also for the more data-inclined amongst you we have realtime graphs of our uptime and API response rate . These are taken directly from our external monitoring systems, so we have nothing to hide behind!