Talking of pedantry…
It’s pedantic 
5 Likes
Yesterday my wife (an investor) got the email from Tom.
I (not an investor) got nothing.
I feel like a second class citizen 
Check your spam. It was sent out to everyone, not just investors.
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I had then email from Tom yesterday too.
I’m not an investor and I’m got an email. But I’ve just checked with my wife, she didn’t get an email. Perhaps @anon91821566 could have a look into why some people didn’t get them.
im not an investor, i got it
That’s exactly what I expect the CEO to be doing.
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Actually, my wife did get it. It was buried in spam, I think.
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Chief Email Oversee-er
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Pretty sure Nationwide is down every Sunday morning for unannounced “planned maintenance”, which is unfortunately often when I decide to log in (or try to). Last week I couldn’t log in until late Monday due to overrunning “planned maintenance” and right now I am unable to login due to “service issues” and there is no mention on social media and certainly no heads up from the nationwide equivalent of Leah from Monzo. There aren’t even complaints about it which shows how common and unreported downtime is. You just see it doesn’t work and come back later to see if it works. Monzo is the only bank brave enough to tell you “our service sucked today and we will do everything we can to improve”.
I also have current accounts with NatWest, First direct, Santander, Barclays and it is all the same shit but at different times. You don’t hear about it because they deem it unworthy to mention and sweep it under the carpet.
I hope Monzo can change all this in the coming months and years.
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