I just wanted to add my voice that having Virgin Money Credit Cards linking is the one thing that holding me back from signing up to the Monzo premium account tiers. Really would love an update!
3 Likes
Any news on this yet, appreciate kids account is launching soon but would be good to have this in place with Virgin credit cards 
2 Likes
@_lewis its been 2 months since your last communication on this, any chance of an update? The radio silence is arguably more frustrating than an update with no meaningful progressā¦
1 Like
Weāre now rapidly approaching mid August @_lewis and as several people have said the lack of any response is extremely frustrating.
1 Like
Hey 
Sorry for my lack of updates. Weāve been working on other projects, which sadly means I havenāt been able to spend time on getting Virgin Money into Labs.
Once Iām able to dedicate some time to this I will. I understand that this probably isnāt the update you wanted, Iām sorry that we havenāt been able to get this into youāre hands yet. I havenāt forgotten about it and we will get it done. Happy to answer any questions.
Thanks
Lewis
7 Likes
Thanks @_lewis
Hi @_lewis - can you even say where this is in your backlog? Itās been the most asked-for feature for years now. Are you able to share which projects are in front of it?
2 Likes
Hey Will Adding new connected accounts providers, isnāt work we tend to schedule. Instead these sorts of tasks are worked on when thereās a lull in project work. Weāre currently working on a migration for conformation of payee. Iām hopeful that after this project, Iāll be able to spend some time on this but thereās no guarantee. I hope this provides some insight tho 
3 Likes
Thanks @_lewis. If Iām honest I do find it a bit surprising / disappointing that connected accounts is a feature we have to pay for, yet developing and expanding the capability is seemingly a āside of the deskā task.
7 Likes
A lull in project work in a growing bank? So basically this is very unlikely ever to happen?
Lets just hope they all get converted to Nationwide accounts following the takeover and then the problem goes away.
Even allowing for typos, i dont get this, sorry!
There are connected accounts in āLabsā which have been thst way for, whatā¦ two years?
At least we know where we stand. Itās the only card I have that I canāt add, but I wonāt hold my breath.
Why donāt people just wait?
Itās kinda rude hassling people for something out of their control.
Youāre at no financial loss, and it takes less than 20 seconds to open your other banking app and check the balance.
1 Like
Yeah, sadly itās also the only one i use, and their app is terrible so i really wanted to rely on a Monzo connection 
Weāll have to disagree on what constitutes āhasslingā.
Which I wouldnāt need to do if this was developed.
1 Like
Multiple people, having read the topic, still tagging and moaning about it = hassling.
Not aimed at person alone.
Other banking apps also arenāt integrated into trends
To be fair to them, itās been almost a year since both Chase and Virgin were being worked on and only one of them has made it (and until the account names come across instead of āChaseā for every account Iād argue itās not finished). Never mind the accounts permanently in labs.
I think Monzo have tried to do too much and they donāt have the manpower (person power?) to keep on top of it all. None of this is a developer issue, itās a management/strategy issue.
The trouble is only a small minority of their customer base seem to notice and itās not impacting growth so I donāt see it changing. They just need to release a big project every 6 months to keep the momentum up, itās doesnāt really matter if they didnāt finish the last project.
2 Likes
100%.
But the level of tagging is unnecessary. Staff know itās wanted.
It is wild from the outside, being pulled off one part finished product to jump into another.
Never worked in such departments, but can imagine itās kinda normal especially during growth.
1 Like
Iād imagine that if theyāre not here releasing a new project, staff will be told not to engage on the forum soon (if they havenāt been told already)
@Carlo1460 He can speak for himself, but i get the impression @_lewis is perfectly happy to engage with questions on this topic, and he appears to be close enough to whats going on (or not) to be able to offer some insight. If this isnāt the case, Iām happy for him to refer us.
There did used to be staff on the forum who ran it as a community, but thatās not the case any more. If we canāt address any staff at all, then there isnāt much point in a forum. If you thinking asking for an update every couple of months on a highly requested feature is āhasslingā, then as @projectfortytwo says, weāll just have to disagree.