Hi I can’t access my account why’s that

Contact support through the app, if you can access it. If not try emailing them, or phoning the number on your card: 0800 802 1281

The forum isn’t designed to be a support channel like this though, and even if it was they’d need more info from you than that.

Hope it gets sorted though!

Mod note: edited to change email address


Hi @Cherno1994,

@caspload is right that unfortunately we can’t help you with account issues here on the forum!

If you haven’t already, please email us at or call us at 0800 802 1281, and we’ll do our best to help you as soon as we can.