Hey @lionflower - yes, added security is available on 16-18 accounts too!
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Hi all, so I am totally blind. I set up added security a few days ago. I use voiceover, the screen reader on my phone that reads to me what is on the screen. When adding your trusted location, voiceover does not read anything out on the map, so you do not know if you have selected the right address? also, when scanning the QR code, it would be nice to have voiceover read out some instructions, move phone left, move phone right, qr code centred, just so you know youāve got it in the frame correctly as this took me ages to do? thanks very much!
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Really good of you to give this feedback but also itās incredibly disappointing to read this feature hasnāt been checked for basic accessibility needs.
Cāmon Monzo, itās a human right and a basic expectation that this stuff is covered.
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Hi, it is a shame, but unfortunately, I am not surprised. Since Monzo first launched, myself and other blind people have been pushing and pushing, to get the signup process more accessible. You can fill in everything fine, but when it is time to scan your ID, you get no guidance that it is in the frame. The starling app allows voiceover on the IPhone and iām presuming talkback on android to give guidance. Move phone left, move phone right, centred. when it is centred, it will take the picture for you. It appears though, that our requests are falling on death ears as they do not seem interested in wanting to help. Also, on some of our passports, it states, that due to our disability, we do not have to put a signature on the passport. However, if there is no signature on the passport, monzoās automated system that does the checks, does not accept passports without a signature. Some of us struggle, or canāt write a signature, as I read braille, my signature is just a scribble and is different all the time, so these features need to be looked into really, with emmidate effect! Once youāre in, the app couldnāt be more accessible, but there are so many hoops and hurdles you have to jump through, to even get in!
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Hi Jade, thank you so much for posting your feedback, and apologies for the issues youāve encountered with the setup experience.
Weāre currently working on making Known Location setup more accessible by adding a text-based location search, as we also noticed accessibility issues with the map selection during testing a few weeks ago. We hope to have this live soon!
Weāll also look into the improvements youāve suggested for scanning QR codes - thanks again for raising this!
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What comes before MVP?
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Hi, you are welcome! I would be happy to beta test for you guys, if there is any way I can get involved, please let me know! Also, will you take a look at making the signup process more accessible? This has needed to be revamped for years, as it is an absolute nightmare to sign up for an account! Thanks, Jade.
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Hey Jade,
Iāve passed your feedback on to the team that owns our signup process, and theyāre going to include it in their thinking as they plan improvements. They may also reach out via community to invite you to a future research session! 
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Hi,
This is great news, keeping my fingers crossed that I will hear from them soon! Thanks.
Hello, just here to report a possible bug in this feature. I enabled the added controls and my limit is Ā£500 per day. Today I made a transfer for just over Ā£300 and was asked to go via the added security feature process to verify the payment, which was unexpected.
In addition, my remaining allowance did not drop.
For context, this was a one-off payment scheduled in advance.
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I set up a scheduled monthly payment for Ā£55 and had to get my wife to approve the setup. My limit for added security is Ā£1,000.
Hey @doublemp & @projectfortytwo 
When scheduling a payment or transfer, we always ask for your chosen added security checks and we donāt decrease your allowances.
Scheduled payments (both one-off and recurring) work a little differently because they can be created and changed in advance, and we donāt want to risk delaying your payments by running added security checks each time they are paid if they exceed your allowance on that particular day.
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Thanks @priyesh, this makes sense, maybe it would just be good to clarify this during the enrollment.
Also, in my case I only had one off non-repeating payment, so maybe there should be an exemption for this particular scenario too.
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Thanks for the explanation @priyesh, that makes perfect sense. Obvious once youāre told, really 
Really like these added checks, seem well thought out.
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A good idea in principle, but in practice, these controls interrupted my payment flow too much. Regardless of the payment value or my allowances set, it asked me to choose a control each time (even if making a payment for a Ā£1). I donāt need 2 extra steps (or 3 extra screens) just to validate that Iām home (or in a known location). Iād rather it just automatically did this check without making a fuss, then alert me if I need to also use a Secret QR code. So Iāve disabled it for time being. Hopefully this feature will improve as time goes onā¦
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Hey @PalmTree88 This sounds unexpected ā added security should only apply to payments over your daily allowances, or when creating and editing scheduled payments of any value. Could you let me know if you were making a regular payment or setting up a scheduled payment?
Just to add my experience here - the limit seems to be cumulative (which is correct, otherwise a scammer would empty your account with lots of smaller transactions)
So you will get prompted for smaller transactions if your daily limit is breached
So far Iāve found the additional security process seamless (except for Apples location promptā¦ for some reason my brain keeps clicking on the deny button but Monzo have a helpful āretryā button for morons like me) and it helps reassure me that account takeover scammers have an extra hurdle to jump.
Hi Priyesh. Itāll be because I need to amend scheduled (fortnightly) payments quite often (to align with some dates I have for appointments) - so thatāll be why. Thanks for the insight. For that reason, Iāll leave it turned off for now.
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Hi for some reason all my additional security controls have disappeared and the app is asking me to set them up again - any ideas what might have happened?