Hey @andrew_fishy 
If you turn off your added security and set it up again, youāll be able to generate a new secret QR code. Thereās an option at the bottom of the settings screen 
Weāre thinking about how we can make regenerating QR codes easier in the future!
If this is to stop someone transferring money if they have access to my app, Iām confused on how setting my home address as a safe place will work when itās easily found in the app. Couldnāt someone just sit outside my house in a car and transfer money ?
Iād use the QR code for home so theyād have to actually break in.
If they have managed to get into the phone to get to the app they would have phone unlock code I assume, which would mean they could add their own face.
Does anyone have a scenario where this would be helpful
If worried about that you have a few options. Could employ one or more of the followingā¦
If on iPhone, setup iOS stolen device protection with familiar locations disabled (so a thief canāt change biometrics by being close to your home).
In Monzo use trusted contact and qr code as your two āadded securityā controls instead of using known locations as one of the controls. Or qr code and a location which is not your home.
In Monzo, disable biometrics for payment authorisation and use card pin number instead.
Finally got access to the new controls yesterday. Have added 2 trusted contacts but neither have received notifications of any sort on their phones or in their Monzo apps and my app for them just says āRequestedā for each one. Iām on iOS with 5.85 as is one of the contacts. The other is on a Google Pixel running Android 14.
Can these take a while to come through?
Hey @Djcnrurhf
Invites should arrive instantly 
If the people you invite to be your trusted contact donāt have notifications enabled they wonāt receive a push but they should still see the request in their app at the top of the home screen. If they have other messages on their home screen they might need to swipe through them to find the request.
If thereās nothing visible in their apps and youād like to DM me your email address I can take a look into your account and check that everything is working correctly.
Thanks Iāll get them to check. I can imagine they donāt dismiss messages very often so probably that. Although one of them does get payment request notifications from me so Iād imagine their notifications are on.
I like the idea of the qr code. But have a question- is it possible instead of qr code to use nfc tag - like to add nfc tag we already have to the app?
For example I have electronic lock on my door and using nfc tag to unlock it (shared house) so if i could use it in monzo- nobody else would know about it and in general would not be related in any way to banking or Monzo - so it really would be a secret key.
Thanks, both contacts have now found the invite and accepted. Strange that both missed the notification given they said they do see Monzo notifications on their phones.
Also, no red badge with a 1 on it on the Home Screen icon. Perhaps these sorts of things that require a response could force a 1 there until itās been accepted/rejected?
Iām glad to hear you were able to get them setup 
Thanks for your suggestion, itās very timely. Weāre currently looking at making a few small tweaks in this area. Watch this space 
NFC tags, like physical security keys, are a factor weāve spent some time thinking about. Thereās always a chance support for them might appear in a future iteration
Hey @andrew_fishy
We donāt have any current plans to support non-Monzo trusted contacts. When you choose a trusted contact to double check payments, we need to be confident that the right person is performing the check and this would be difficult to do well outside of Monzo (for example, via email or text message).
By having another Monzo customer as your trusted contact, we also have confidence that they passed our verification checks when they signed up, which adds another level of safety 
This would be a major upgrade towards what most banks I know (most Belgian) offer.
Nice to see efforts to stop fraud at this level: for every 5% extra thatās been prevented, thatās some big numbers in total.
Weāve been gradually enabling accounts over the past few weeks and weāre excited to announce that added security is now available to everyone!
To set up added security, head to āPrivacy & Securityā settings in your Monzo app. You can get there by tapping on your profile at the top left of the Overview screen, then tapping on āSettingsā. From there head to āPrivacy & Securityā settings, tap on āAdded Securityā and follow the prompts that will take you through the set-up flow.
If you canāt see the option, please make sure youāve updated to the latest version of the Monzo app and it should appear.
Iāve used the new security functions to pay a large bill by bank transfer and the process was easy and very slick. Iāve enrolled my parents in this already as I can see it a great step in preventing them being scammed. Amazing work Monzo.
Is this available on 16-18 accounts? I received the notification on my 18+ account today but would like to set it up on my daughters account
I would like to put 2d code on NFC tag - I have a NFC implant in my hand, so that would be handy if app could read the code via NFC
Itās 53 years away.
Or maybe now. For the adventurous.
