The last 3 times I purchased through Monzo I paid more money that Google says. I’ve just made a payment of AU$96.14. According to Google the conversion is £53.91; however, £54.23 were deducted from my account. I’d like to know if someone else is experimentig similar issues.
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
2
Monzo doesn’t use Google rates.
The rate to check is the MasterCard rate for the day the transaction is settled (usually a few days after the transaction date).
The Mastercard rate is a live fluctuating rate. Changes every second.
The price you’ll be charged is the Mastercard rate at the point the merchant claims the money and settles hence why it fluctuates somewhat. Google uses a static rate with a once or twice daily update if I recall correctly.
You’ve been unlucky the AUS dollar has been super weak recently, but strengthened against the pound middle of last week.