Wise Discussion (previously Transferwise)

I never had :face_with_raised_eyebrow:
But I don’t use Wise very often, my Revolut is main account in the UK :uk: & :eu:

Still, looks funny as €25 is a not huge amount :sweat_smile:

Yep totally ridiculous and I’ve sent money to my girlfriend many times!

I wouldn’t really be that bothered if they just cancelled the transfer and left the money in my account, but it’s vanished.

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This experience with Wise is showing me why people come on here say “X bank etc have stolen my money”.

Zero useful communications from them, impossible to contact, money is not in my account or the intended recipient’s account. Driving me insane, as far as I can tell it has vanished!

Time to get the ombudsman involved methinks.

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I use Wise as an alternative to Revolut as I’d read so many horror stories of Revolut blocking payments and accounts. While I’ve never had an issue with Wise I’ve seen so many of these type of posts recently. Not sure I’d trust Wise anymore than Revolut these days.

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:grin:

Hopefully they go bust

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Still missing your cash? :grimacing:

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No, but Wise didn’t return my money after closing my account ( for no reason ) until I put in a complaint to the UK Ombudsman and it took 86 days to get my money back.

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Yup…

Has anyone here used Wise Interest? I use Wise every month to send money from my US account to my UK account (I get paid in USD but live in the UK) and have never had any issue with them. I’ve never held any money in my account though, I’ve only used it for transfers. The interest rates aren’t bad (in fact the USD rate is better than I’m getting at Capital One) but I’m not sure I trust Wise enough to store lareg amounts of money with them…

Important to recognise it’s not a bank account. Your money would be invested in a fund. If comfortable investing your money into a fund, question becomes whether Wise is as trustworthy as other Investment platforms. In this regard, they state that they segregate customer assets from business assets and that FSCS protection applies for UK customers. I think these are probably typical practices for investment accounts.

However at the moment Wise interest is only paying around 4.2%. Several easy access bank accounts are currently paying a higher rate

https://moneyfactscompare.co.uk/savings-accounts/easy-access-savings-accounts/?quick-links-first=false&product-favorites-first=false&sort-order=AER&sort-order-text=Rate

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I use it short term when I have some euros sitting in there waiting to pay a large French bill. Figured I might as well earn a few days’ interest on ~€2000.

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Oh that is interesting. I’ll look into that, as I’m a US citizen.

Yeah, though the funds seem pretty low-risk. The US fund is a Treasury fund - if that fails then we’re all screwed!

The interest option does get FSCS protection, but as an investment, not as a bank account. Bank style, you’re covered for things like the bank going bust or through fraud, etc. Investment style, means that the value isn’t protected, but you are covered for fraud and similar.

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I used it but couldn’t reconcile the interest for my tax return and the report they give you is cryptic beyond belief. For the pittance in interest that I received, I went back to no interest as it wasn’t worth the hassle at tax return time. I keep a minimal balance on my Wise card which is frozen until I need it due to a fraudulent withdrawal on my card last year. TBF they reimbursed me the following day after my reporting it.

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Where do we find this @michaelw90? Can’t see any option in app yet to send to other than sort code and account number in GBP.

Just got the email, thanks for the reply though :+1:

Fees here:


https://monzo.com/legal/files/international-payments/international-fees-document-1.0.pdf

According to the Fee Information sheet:

We use a third party exchange rate which is provided by a third party and is usually the mid market rate. You’ll always see the exchange rate and the exact charge which will apply in your app before making an international payment.

https://monzo.com/legal/files/fee-information/version-1-8/fee-information-version-1.8.pdf

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Well it would be, wouldn’t it…

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