No content blockers or anything - I tried 3 different browsers and even with a VPN on/off.
Don’t want to rant or anything…But the experience went something like…
After making payment, the website decided to throw up an error and asked me to try again even though I’d already been charged.
Returning to the dashboard I could see that their system had recognised I’d paid, but now asked me to complete a verification process.
Go to the verification page, a single drop down menu asking me to choose what my business does etc. was broken - Click it, nothing drops down or shows.
Contacted their support, I wait 12+ hours for someone to get back to me, only to be provided with a URL taking me back to my dashboard. I then try the Verification option again and this time it appeared to work, but now it asks me to scan a QR code on my phone.
Needed to download a separate app to scan the QR code, it loops me back to a login page which I then re-enter my password on, on logging in its back to the QR code page again asking me to SCAN AGAIN.
I then use their “Can’t scan QR Code” option, it gives me a URL, the URL loops me back to the same page AGAIN.
Almost funny really - I ended up asking for a refund and requesting they close the account.
A shame really because it seemed like a pretty good service. Maybe I’m just cursed or something!
The fee was £16 - For a business account, they called it a One Time Set Up Fee or similar.