Hey @saveen HSBC froze all transactions in-and-out to my current account.
I’m guessing that they do some kind of risk assessment when an account has been compromised. I often hold substantial sums in my current account and perhaps they make a decision on what level of liability they’re willing to assume, ie. £1000 is OK, but £100,000 isn’t, who knows?
In my case they insisted on giving me a whole new account, new debit and credit cards. However, they insisted that before that could happen, I had to come into a UK branch with photo ID, not exactly helpful when I was in Japan!