I know in the past (going back quite a few years now) they used to carry out more moderation tasks and what not - but since now that’s handled by Alan & the other super-helpful Admins, what’s the point?
Are we just keeping to bring some two-tier hierarchy to the forum that may actually be causing more harm than good on here or unintended favouritism towards some members?
Not to mention there are users that are Coral Crew, but haven’t posted in 9 months, or been seen for over a month?
The Coral Crew aren’t an active part of how the Community operates any more. I’ve been discussion the potential of bringing in a similar dynamic for 2025 but at the moment there’s no need for that section.
Used to be - until the community hit a point where there was tension about the role, and Monzo decided that only their staff should moderate the community.