We've shipped our new Payments Flow 💸 🎉

Looks good

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Just used the new flow and it worked great! The paste from clipboard feature is :fire: No more jumping back and forth between apps to get details, just copied sort code and account number at once and it parses it out automatically.

Really great UX, well done Monzo team :clap:

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Really loving this flow. Have been seeing it for the last few weeks and it is so much smoother and clearer. Great work!

@giorgio I was wondering if this flow is triggered when tapping on a bill split notification? My partner has had it a few times when she has received a bill split from a friend, tapped it to pay in Monzo, only to find out she has paid it from the joint account (rather than personal account). This flow would be super helpful in preventing that!

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One thing that’s bugging me is when you (iOS) type an amount in the review button disappears and you have to tap and pull down to get it to reappear.

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And this seems to be fixed with today’s update :slight_smile:

For the love of god let me pay someone directly from a pot. Not a savings pot, just a pot! How hard can that be!?

Is it difficult to withdraw and then send?

It’s not that hard but it would be a nice feature, surely?

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It is stupid it doesnt do it natively given its a whole feature of Monzo.

Something I noticed today about the new flow: when transferring between Joint & Personal accounts you can now specify a reference. This will appear on the transaction in both accounts. Such a huge time saver, and a long-standing request. Thank you!!

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@giorgio loving all the updates, payments has come along leaps and bounds :smiling_face_with_three_hearts:

One small note, it seems to still be showing as an option in Labs at the moment but I assume that can go now that it’s been rolled out?

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I used the new flow today for the first time and the payment kept failing. I couldn’t work out why, and I even had to record a little video to prove my identity, and then I finally saw the “person/business” toggle at the top of the screen.

If the clash was “this is a business account” I wish it could’ve done something to highlight the toggle at the top of the screen.

Edit: seeing the screen grabs above my confirmation of details pop up looked different so maybe I still have an older version!

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Used the new flow today and it’s a great experience. A really nice touch was seeing my custom categories mixed in with Monzo’s standard categories in alphabetical order. No more two separated categories lists :smiley:

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Good shout. We’ll remove it :bowing_man:

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Thank you for all the amazing feedback everyone :heart: :heart:

Just want to share that today is my last day at Monzo! I’m so happy that we managed to get the new payments flow out to you all and thanks for being such an amazing community! You’re continuously providing us with feedback, suggestions and a lot of emoji reactions which makes all the difference.

I’m heading off to New York in my next gig (and to test Monzo US ofc)…
Keep it real!

G :v:

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I would still love it if I could set the category before sending the money but its a minor thing.

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Thanks for all your great work at Monzo - it’s been great having the community engagement and seeing feedback taken onboard and actioned. You will be missed!

Best of luck on your new adventure!!

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Not part of the new payments flow but part of the same area, I have tried to “add payee”, a contact that appears at bottom of my payees among those whom have Monzo and it keeps saying Sorry and can’t add.

Is this a known bug?

Android 5.73.0

It would be helpful to be able to delete old references.

For example when paying my credit card through this flow, the old system retained the previously used reference. Now it requires me to enter or select a reference each time, and I can’t remove old (expired) credit card numbers. This feels like it’s more prone to error.

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Cool: there’s new repeat schedule options - including “last day of the month” which is very useful to me

Very not cool: if you try to edit a payment that is using one of the new schedule options, you get an error saying that payments using the new schedules can’t be edited.

Jesus Christ.

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