Gordon Brown once said “British jobs for British workers”. I am not sure what happened next as he was gone soon afterwards
The question is, how British is Monzo? Are they British because the company was started in the UK? Their boss has a proper multicultural experience of growing up abroad which must have informed his thinking a lot. Their workforce is probably super multicultural as well.
My guess is Monzo is not as British as many of you might believe. Their DNA is multinational and we will see more of it as they begin their overseas expansion. You can’t expect them to employ British migrants each time they open overseas office of CS centre!
On multiple occasions I’ve called Amazon/ Apple the staff were from Scotland too!
@Caanan I think this has been debated on one of the diversity blog post threads before if you’re interested- the blog post has staff statistics. Would you personally prefer if Monzo hired more British nationals?
If we rule out the possibility that Danny was trolling , I took his comment to be more along the lines that there would be enough UK immigrants in Las Vegas, and they would have a base of knowledge about UK banking to make the training easier. Not that Monzo is/should be British.
Not saying I agree with this, though, as if Monzo have the global ambitions they say they do, they need to be able to train people in systems they have no prior experience with (as they have done in this case).
TL:DR, so am I right in thinking the Vegas team are via messaging in the Monzo app? Or is there a US number to call? Will be in Vegas in 6 days so well worth knowing ‘if’ I use the card there. I am far too suspicious about charges in restaurants and other places so usually use cash only.
There’s an international number on the back of UK-issued Monzo cards, which is a London number. This may be different on a US-issued card - I haven’t seen the back of a US-issued card to be certain one way or the other.
The Vegas operation was genius - train a US-based team to support a UK-based banking service during ‘normal’, local working hours (translating to out of hours support in the UK) and then grow it to provide support for a US launch of a similar service.
Ha! Yes, it does look that way. Maybe time for me to
But credit where credit is due. Intelligent and continuous baby steps leads to much bigger things. And I have an interest in the future success of Monzo, as do many others, so I would like to see it happen.
Las Vegas, New York, London, Mumbai and Tokyo/Sydney covers it as much as possible. Unless you’d like to work out of Hawaii too to provide extra eastern Asia & West coast US coverage. What a hard sell that one would be…