oh mine was account activity… New account… Used it lightly for a few transactions then few months in I make a larger purchase (Macbook for uni) and they blocked my account for review. It was awkward in the store -_-
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They probably do a mix of both!
My account was all fine for the first 6 months or so, then the random check appeared totally out of the blue when I hadn’t made any unusual purchases.
Clearly some checks after account opening, at least if a new customer is making a big out-of-character purchase, are prudent, too - but I can imagine it was a stressful experience at the time.
TSB blocked my credit card when I was buying an iPhone once (I know, you should expect that with TSB - but I wanted to use the card as it was offering 1% cashback at the time). They were very good about sorting it out though.
Not that surprising, and those are the sorts of inconsistencies I was alluding to earlier.
I suppose relative ease in removing it is like a door being locked - you could break the lock or force it open, but why bother when you can move on to an “easy target”? I accept that it wouldn’t stop “revenge attack” types of fraud where you are a personal target, but it would probably stop general criminal activity.
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How long way it before they closed it on you?
Assume you have the ‘M Plus Account’. I’d pay upto £1k into it and the rest into their savings account. On the current account you get 2.02% upto £1k vs 1.71% on the savings
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About time. The payments screen was horrible. Then choosing why you’re sending to your own account, it doesn’t fit on one screen so have to scroll. It’s a pain 
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Has anyone had any experience with Virgin Money’s private banking offering?
I currently use HSBC Premier, but am ready to abandon ship.
does it work at all ? or does it crash sometimes but still useable i want to upgrade but it’s my main bank
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Nope, not for me. Crashes every time just after Face ID.
damn can u update this if it’s fixed
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Virgin money have managed to successfully combine the cashback accounts from my Credit Card and current account. I was worried they were going to mess this up!
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Wouldn’t disagree, but still thought I would share it.
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We’re constantly told by the media to check savings rates in case your account becomes obsolete. This was an article about someone who checked their account and found it to be obsolete. So, yeah, a nothing article.
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Applied for current account week ago… completed application and… nothing. No emails, messages, letters.
I had this. Complained as my application had some how expired after 28 days and I had to apply again, this time went through properly.
£75 for a mild inconvenience.
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More than the Monzo comp for ‘inconvenience’
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I don’t see much on the complaints.
LBG was very simple, started £25, £50, £75 and then review from there, per instance too. 3 factors of a complaint can achieve £25 per factor.
And then any other costs incurred on top.
VM may work the same, nice rounded number.
HSBC too.
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Virgin now offering 2.02% on the M Plus Saver account (same as the current account) on balances up to £25000. 1.51% on balances above that figure.
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