Do you receive notifications for direct debits at all now?
What about the budgeting part of the app, can you actively select what transactions are committed spends and essential spends so it accounts for everything in the month and you have clear indication of what’s left?
Na it wasn’t approved, possibly due to recent tsb account which I’ve decided I do not like, slow app, no near future intent to roll out any form of notifications, app isn’t simplified in moving money between accounts, round ups take around 4 days.
I’ll just stick with Monzo for the time being, seem to be finally heading in a worthwhile direction.
After deciding to contact Virgin Money by email about them not closing the M Plus Saver when the M Plus Current Account is closed despite the T&Cs saying so, I have finally had a response!
I did think they were ignoring me considering I sent my email a month ago tomorrow, but I got a letter through the post today. They took it as a complaint (I didn’t specify it was a complaint in my email) and the letter came with a leaflet about the Financial Ombudsman Service (a bit over the top considering all I wanted them to do was close my account, but it might be useful at some point in the future).
They supported my complaint and apologied. My M Plus Saver account appears to have been closed and they say they are looking into fixing the issue.
Note - I do know I could have just called them, but I didn’t want to wait for ages on hold for an account I wasn’t that bothered about being open.
I’m just glad I was finally proved right about what the T&Cs meant. I have contacted them in their in-app chat so many times and they have been next to useless, always just telling me to call up, but today I have a victory and I didn’t have to waste a single second on the phone
I do hope they fix the actual issue soon. It isn’t the best having rogue savings accounts.
I had one with Yorkshire Bank, from the old B account, for years. Every April I got a statement showing 1p in it and it could only be closed in branch!
Eventually, while in Yorkshire, I saw a branch and popped in. Sorted. Even had to take my 1p with me
Same problem, i tried 2 times more few weeks later and i received a letter with a code to continue my applicattion. When i access with the code show 3 pending requests, i manged to finish last 2 but first one i couldn’t finish it.
Don’t try to open an account during weekend or after midnight.
Looks like Virgin are trying to rival Tymit and Flex with their Credit Cards now. Interesting that I still got this even though I only have a balance transfer card.
The difference comes down to the different fees (cheaper than your standard rate) and the fact that repayments are spread equally over x months, instead of starting higher and ending lower (supposed to be easier to budget/plan). There doesn’t seem to be eg 3 months with zero fees, so it doesn’t look very competitive against Tymit. But then Virgin probably will give you a higher credit limit.