I’ve been waiting quite a few hours for my ID and video to be verified, I was wondering how long this can take ?
Ok thanks for your help I’ve been waiting about 4 hrs so will give it a little while longer and see what happens. Thanks for the quick reply !
Have you tried force closing the app and reopening it? I vaguely remember this helping when I opened my account a while back.
If not, it may just take a while longer.
@redshift I’ve tried that and have reinstalled the app once, I assume it’s just taking a little while longer to verify.
Might be a slight increase in verification times if there’s been a lot of 16-17yr olds applying for accounts with yesterdays launch.
Yeah. Some of the process is automated but I imagine a human has to get involved every now and then which may cause a delay.
Ahh ok that must be the cause of the delay, I’ll keep waiting and will contact support if I haven’t heard anything by this evening.
When I applied for mine 3 weeks ago…it took 3-4min…
Wonder if we’ll see a noticeable spike in the user number from this?
Will probably start seeing it in the counter stats in the next day or two as accounts get activated.
Friday / Saturday maybe?