UK ATM withdrawal fees

[PaulUK]

Every time I use my CA card in an ATM it warns that the card issuer may charge me for the service. Will this nag screen always exist as it is really annoying?

[mdnn85 (Mark Dunne)]

@Bodz

Once Monzo start allowing users to create current accounts with actual account numbers and sort codes etc. Will they start charging for things like withdrawal fees? Or will there be monthly fees? At the moment it’s all free because of the prepaid debit cards so I’m unsure what Monzo is gonna do

I highly doubt they would charge for UK ATM withdrawal fees. I know there has been discussion regarding withdrawals abroad but thats just because its so costly to have unlimited currently withdrawals free of charge

[jzw95]

@PaulUK

Will this nag screen always exist as it is really annoying?

There’s a thread about that (this one is about ATMs that charge fees, not Monzo charging fees), and the answer is that the screen should go away eventually.

ATM Language / Charge Message

A quick update based on my most recent report in-app about the cash advance fee message. Apparently have determined that the cash advance message commonly appears at ATMs because to date most MasterCards used at ATMs in the UK are from abroad. So I guess ATM operators just see a MasterCard and display the message, regardless of what the BIN is. Monzo are working to get this resolved. So might not be worth reporting every instance of this message in-app, as it is being addressed.

[jzw95]

@Bodz

At the moment it’s all free because of the prepaid debit cards so I’m unsure what Monzo is gonna do

Actually, the prepaid cards are a lot more expensive to run than the current account will be, which is one reason Monzo is going to shut them down.

To answer your question, Monzo have stated that there will not be monthly or UK ATM withdrawal fees.

There’s an excellent wiki that Alex wrote which gives a quick overview of all we know about the current account.

What We Know About the Current Accounts & Debit Cards / FAQ (open Wiki)

As the launch of Monzo’s current accounts & debit cards gets closer, I expect there will be more & more posts asking about features & updates so I thought I’d create this Wiki to pull together all of the details that Monzo’s confirmed so far. This Wiki is only intended to cover features that are part of the current accounts & debit cards or features which can only be built once they launch. To see what’s changed after an update to this post (when it’ll appear at the top of the new / updated t…

[bhonobo (Patrick)]

Yes, Monzo are swallowing this charge at the moment in the Prepay Card, they have stopped doing so in the Current Account preview do expect them to pass any fees charged by ATMs on Current Account in future.

ATM withdrawal bug

Some of you may have encountered a bug when withdrawing cash using a prepaid card which allows you to make free withdrawals from ATM’s bearing this message “This machine will charge you £x for withdrawals.” This is a bug which has been fixed in our current account, and we’ve received feedback from the community that we haven’t been as upfront in announcing this as we should have been. Apologies for the confusion and misunderstanding - our intention was never to hide this from you! I just wan…

[anon70107404]

@anon44204028

and a local RBS have removed an RBS machine only to replace it with a non-RBS machine!

I noticed that in my town on one of the rare occasions I withdrew cash a couple of weeks ago.

[maxjwalker (Max Walker)]

@anon70107404

I noticed that in my town on one of the rare occasions I withdrew cash a couple of weeks ago.

So apparently this was due to the required split of England and Wales RBS branches (due to the sheer amount of taxpayer cash given to RBS during the financial crisis) imposed by the EU, like with TSB and Lloyds. Because they were planning to create a new bank with an old name (Willams and Glyn), they had to split off the cash machines in those branches RBS to make cash machine switch at same time as referendum.

Now of course the splitting won’t have to happen https://williamsandglyn.rbs.com/ so essentially this was a bit of a waste of time and presumably money.

[anon70107404]

Thanks for that. Interesting reading. Now I know why.

@maxjwalker

so essentially this was a bit of a waste of time and presumably money.

Taxpayer money, perhaps.

[Citibadger]

Amazing when there’s cuts to this public service and that public service. You can’t see a doctor for weeks due to lack of money.

A taxpayer funded and still majority owned bank I think blowing millions no doubt on this waste of time and money for no purpose at all.

It does slightly grip me when the government bleat on about lack of funds, well there’s money for this. Perhaps they should be more hands on the RBS and get it to making some decent returns back for the taxpayer, and not let it get p&£ssed away with consultants fees for nothing.