I believe they do need a slap on the wrists and should tackle all the issues clearly highlife to them (many mentioned above). And I assume that they will appeal the future loss of licence and win, possibly with some slight changes to their model, innevitabley slightly increasing fees.
However they have pulled out of locations before as they don’t like adhering or bending to local laws.
Blocking them in london would really hurt the city, I’m sure it’s increased efficiencies in companies reducing travel times, and of course providing a ‘safe’ trackable taxi service for all the late night drinkers who put themselves in harms way when picking up unlicensed cabs on the streets (definitely not me )
I reckon Civic should increase their KYC functionality to cover criminal record checks and integrate with uber, get them on the blockchain .