Tymit Digital Credit Card

I don’t think I’d trust Tymit abroad, it declined for me a few times in the UK.
I’d feel nervous!

To be fair they closed my account within 48 hours. They just dont tell you. You get forced logged out and thats that. I was never given any indication I just found out when I tried to log in :confused:

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I also forgot to add it started showing on my credit report after I closed it and never showed as closed until 8 months after lol @ndrw

I was offered £15 for incorrectly reporting to my credit file. I declined it as it wasn’t worth receiving the cheque etc…

I wasn’t like expressing disatisfaction or anything it was a offer they made. Their Customer Service is good when you get a reply. Which is the one thing you can’t fault them for. It would be worse for Tymit if they didn’t respond to your support ticket for a week and their response was copy and paste BS that doesn’t address or acknowledge what you asked or enquired about.

They are good at acknowledging when they get things right & wrong its just ashame they grew their customers at a faster pace of growing internally. Now they are stuck with ramping up internally whilst mainting the same culture and values amongst the costs, training etc whilst also continuing to grow and develop

I think this is due to the new app design. It looks like they built it on top of the old home screen code so its legit showing wrong stuff because its base is cluttered.

No statements in the app is a bit worrying as im sure that the end user should legally be able to get statements via a self serve option. I might just be making this up and have really high expectations.

I wonder if we can brute force them to implement in-app statements, by mass agreeing to request a random 1 month pdf statement once a week.

Altogether.

To overwhelm them with requests to finally force them to implement it.

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Turned down :cry:
I don’t meet the criteria.
Although after some serious thought and from what I have read on here, I still think it’s time for Tymit to go.

Barclaycard Rewards is a good credit card :+1:

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Well it’s going in the shredder for sure is this thing. I’ve tried to use it twice now at an Asda pay at pump. The pumps keep on telling me it’s the incorrect pin, not possible as it works fine when inputting pin at other terminals.

Could well be an Asda problem, however Tymit is just a disappointment in my life, on a regulars basis these days.

I was going to keep the card to use just for fuel, but I’ll just get a different card for this purpose instead.

Just fired off a request to have my account closed, let’s see how long it takes.

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WTF! Have they not even acknowledged the message request yet either then :eyes:

Think I’d only give them a fortnight to action the request before making a complaint, even a week to me seems excessive. Especially for a simple request.

I’m sure they only have about 4 office staff :rofl:

That’s my account “closed”, pending them tying up loose ends in the background. So I’ll see how long it actually takes :rofl:

Given your experience I’m not going to hold my breath, but this does say closed. However then we have the finalising actions on our end.

Submitted a request to close my account today so be interesting to see how long it takes based on others experiences. Couldn’t get away with the fact they can’t even produce a monthly statement which for all other credit cards I have ever had has been a given

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So it’s 15 days later, my account is still up and running with an available balance :eyes::person_facepalming:

I’d forgotten about it tbf, I’ll raise another ticket to say what you playing at.

I’ve noticed there’s a wall of silence from Tymit these days, they don’t engage in the community forum, the fan boys just sit in that, ready to try annihilate anyone who voices disapproval. No staff responses to this thread either.

I’m assuming they’ve got issues of some kind behind the scenes.

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They’ve had issues since the day they began trading. I was an early adopter and had a nightmare couple of months with them. From what I can see, many of the issues that I had are still outstanding.

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They certainly have issues. I pointed out errors in their calculations and was meet with an unhelpful response my account being closed and money refunded.

At least I got my money back.

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Was just about to type a message to support saying how long does it take to actually close an account. I can’t sign in today, so that’s my answer 17 days :eyes:

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