Transaction History From PP to CA


(Richard Challenger) #1

Hi,

Is moving the transaction history from Pre Pay to Current Accounrt optional? I’d like clean start so don’t want this to happen if possible…


#2

Hey I don’t think it’s possible. This has been discussed a few times and Monzo team confirmed there is no way for Prepay transactions to stop merging with Current Account.


(MikeF) #3

No it’s not, sorry. It was discussed/confirmed a few times before migration started but I’ve not heard that the policy has changed since.


(Andre Borie) #4

If you really want this I guess you could ask to close your prepaid and then join the queue for the current account as a new customer, but you’ll have to wait until you go through the queue.


(system) #5

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