“Monzo, a new British bank, would treat you as an equal, buy your mom flowers, and always give you a call before you fell asleep.”
$640 million spend - £492 million ish ?
Wow, Monzo really takes the customer relationship to a new level. Sounds like the author is dating Monzo!
Just as an aside, this was the first time I’ve heard Tristan as the PR/media guy and it was really impressive.