The summary feature is completely useless for me

[MrRyanHolman (Ryan Holman)]

Hi Guys

I get paid the last Thursday of every Month, this makes the Summary feature meaningless to me. It makes it literally impossible to accurately track my paydays using Summary. Does anyone else share my frustration?

In August 2018 a Monzo Dev posted a sneak peak to show that they were working on this feature (link below) but nothing ever came to fruition.

Summary - Feedback thread

As already mentioned, we’re working on how to make Summary budget periods more flexible. Here’s a sneak peek [image] You’ll be able to choose your preferred frequency and then select either a specific date (if you’re paid on a fixed date) or a specific day (ex. last Friday of the month). Summary will also automatically adjust to day before or after if your date doesn’t fall on a business day. This is still WIP, but would love to get some feedback!

Below I have listed the number of days between all of my paydays for 2020, as you can see in January I had to wait 42 days between my Decembers and January pays. This frustrated me to the point that I created a Google Sheets spreadsheet to more accurately track my expenses instead of using Monzo.

1. 42
2. 28
3. 28
4. 35
5. 28
6. 28
7. 35
8. 28
9. 28
10. 35
11. 28
12. 21

I have contacted Monzo about this on a few separate occasions… I have always had very quick response from a friendly and professional representative but beneath the all of the cooperate doublespeak I essentially get an answer that they have bigger fish to fry and this is not a priority. On the last occasion I contacted them they gave me £30… I’m still not sure why though (thank you?).

I understand that Monzo have countless plates spinning at once, although to me (and perhaps many others) this should be a priority.

Monzo have the data to find out what percentage of their customers this feature doesn’t work for, I’d love to know how high (or low) that number truly is.

If the Summary feature doesn’t work well for you, please leave a comment. Do you guys think this should be a priority or should I just stop whining and continue to use my Google Sheets spreadsheet instead?

Cheers

[Anarchist (Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)]

@MrRyanHolman

Do you guys think this should be a priority or should I just stop whining and continue to use my Google Sheets spreadsheet instead?

I find that using spreadsheets is the only way to get budgeting to work for me. Expecting a bank (or any other provider) to cater for an individual’s particular circumstances is a fools errand. Even more so if those circumstances are out of the ordinary.

[rebelwithoutapplause (Richard Peek)]

Having the same issue, commenting to follow the discussions!

[Revels]

Summary desperately needs an overhaul and it has been mooted a few times.

You should be able to set a start and end date of each pay period. At the moment it assumes such a regular pay schedule and that just isn’t the case for a lot of people.

Got paid today. I want my budget to last until xxth. Then it’s on you to decide and know when your next payday will be.