Starling Feedback

Interesting theory - Why do you think that is out of interest?

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Maybe is the lower overdraft fees and interest under Ā£1000 or free cash depositsā€¦

Hang onā€¦Iā€™ve got this the wrong way round havenā€™t I??

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As I said in this thread, before it was hived off into the Bank Awards thread, Iā€™m seriously thinking of checking out Starling later this month when my closure ā€˜banā€™ ends. Starlings for the average person positives, over Monzo, only seem to increase.

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I just canā€™t with Starlingā€™s ā€œwill this doā€ attitude to customer service. Itā€™s a game changer for me, because, on paper, Starling provides me the perfect product.

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Starling has been well good last 2 times I contact them. Quick and helpful.

This time last year it was a pile ofā€¦

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Sorry about that! I should have left that one here, but trying to undo it now would unleash the hounds of hell. Or something.

On Starling, if youā€™re curious, give it a go!

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No problem, it made sense to split it :+1: , I was agreeing with @anon40728597 comment but forgot to click reply from him.

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Well Starling Customer Services took 12 minutes to reply to say I can open a new account from the 16th.

Okay, it was an easy email to answer, but still prompt.

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Oh I just saw, you donā€™t need a new card to use it at PO. Thatā€™s probably good news cost wise.

Interesting why one of Monzoā€™s stoppers was their chip.

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Interesting. I might be misremembering, but I thought that was one of the original reasons for the new teal card?

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I remember them at some point (on their forum) saying that customers will need new cards for PO deposits. Looks like theyā€™ve found a way around it, which is good news for both them (cost-wise) and for customers (who donā€™t need to replace their cards first).

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Itā€™s annoying thereā€™s no mirror / archive of the forum. Lots of useful stuff to refer to on there!

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It is good they found a way. My partner has old card for jointā€¦ :grin:

I think itā€™s generally a good announcement all round especially after the forum thing.

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Are they saying they only have 1,625 customers :stuck_out_tongue_winking_eye:

The Starling/Post Office deal goes live on Monday

Have they announced charges yet or is it free?

lolā€¦ I believe its free up to Ā£20,000 , yes Ā£20K of cash you can pay in free , no charge , nada , zilch , undoubtably it blows Monzos offering out of the water :slight_smile: :slight_smile: quite why I would have Ā£20,000 in cash who knows :tired_face: :man_shrugging:

its arriving on Monday as well :tada::tada::tada::tada:

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Confirmed on twitter as well.

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The cheque thing is a bit of a cop out thoughā€¦

I was hesitant about posting off cheques, bit itā€™s been flawless for me. They even attached a scanned picture of both sides of each cheque

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