Starling Bank Chat (Part 2)

Lloyds is the card I’ve seen the most, followed by NatWest. I only see Monzo or Starling occasionally.

I moved back to Starling recently and have been very happy. I feel they’re a steady pair of hands.

I did have a chase account but had lots of issues but I didn’t really like the UI/UX much. Although foolishly I closed it, as I was told I could rejoin after 12 months.

I know Starling isn’t everyone’s cup of tea and they’re are probably overdue for a bit of app updating. Hopefully that will come along soon but without being too busy like Monzo sadly has become.

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I see the two things being linked now though.

They’ve built Engine and they now sold it to 2 other international banks. So, any development in Starling will now probably be based on the requirements of the other banks as well as their own product roadmap.

So, if the Romanian or Australian banks decide that they do want a credit card, or a specific savings accounts (instead of just spaces) then Starling will get on with delivering it.

It makes sense though that while they’re onboarding those banks that they keep the central Engine platform stable and don’t add any major new products.

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I mean this is the thing with Fintechs, you can only build so far before the features you add are niche and the majority don’t care. I assume this is why Monzo is working on borrowing and paid plans the most recently

If you focus on the current account your bound to stagnate and hit a wall, pretty much waiting for highsteet banks to catch up

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It definitely does not. Normally when I’m behind someone in a queue I’m either wishing they would hurry up or I’m looking at their arse.

And when I’m in the Co-op I’m waving my arm about because there is a terrible signal and I can’t get the app to load.

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I think they’d be calling the guys in white coats to take you away if you did that here :rofl:

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What? I’m in your Co-op!

Just saw a Starling Kite ad on TV for the first time, new?

I saw one last week or the week before for the first time

Be nice to see anyone other than NatWest steal the light.

Revolut usually prompt me in the inbox about <18.

Wish I could tell them I never intend to have kids, and Jax :black_cat: won’t ever need one :joy:

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Is that the one with the kid washing her mums car to get’s paid £7 in the end? That’s been going around for a few months now (I think there’s 2 ads on rotation atm - that one and the one with a girl using a saving pot to get a deposit to move out of her parents place)

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Kids moving out at 15? :eyes:

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The jury’s out on that one until I actually experience it!

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AI is the buzz word at the moment, so it’s not surprising that Ann went into AI.

I’m still not convinced that all these AI tools are all actually AI.

I’ll be interested to see if Apple lives upto their hype, Siri for example is very much poorer than the google variants.

On Starling front, i have raised a bug report. If you have long names on people you pay then it overwrites the transaction amount. It’s an android only issue. It doesn’t happen on my iPhone.

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Far too many companies are throwing the term about because it is seen as cool in 2024 to have AI. Lots of them are using it as a new name for a calculator and search engine.

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So my time with Starling maybe coming to an end.

I mentioned a while back about a screen bug where long payee names run over the transaction amount and where the round up icon effectively merges with the pence on the transaction.

I raised this with Starling and initially they were very receptive but then I got told it must be due to my zoom over and font settings. They’re not high but I set them to the lowest settings and no difference.

I sent screenshots but then wanted screen recordings of me opening the app as they didn’t seem to believe me.

Finally to be told it may get fixed but only if enough people raise it and it’s voted for as a fix.

Sadly not the most positive experience.

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I was with them for a few months and they couldn’t fix the fact that I never had any notifications when using card. I closed it despite their support teams being responsive and saying they fixed it - when they didn’t.

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Noticed today, they adjusted some elements on the app :sweat_smile:

At least pending transactions are countable towards the Spending totals again (it was before, last 2 years (ish) not and now again)

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Was their talk of a Starling Bank Credit Card ever?

I raised an issue with starling about the round up notification and mentioned that on Android phones they were behind the transaction, and almost run into the amount but on Apple they are in front.

They also fixed the issue I mentioned where long payee names overwrite the transaction amount. Again on Apple the text just stops, I mentioned that, they’ve implemented that too.

I have no idea if me raising these resulted in them being fixed as I was pretty much brushed off by support. Very disappointed I was.

I’ve moved my spending money to Monzo for now but still deciding whether to switch all the direct debits.

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