Hopefully it will be a quick question. So spending is based on the data of your money coming in correct? I would like to set the spending period to something different - I do it based on when I have to pay the rent for example but when I want to create custom period it’s asking me to select the transaction, based on which it will be created. There is no transaction. I would just like to enter “15th of each month”, or every 30 days/4 weeks from 15th July.
Am I correct in thinking this is not possible right now?
@Dawid Correct, it’s not possible at the moment — you need to select a transaction of £200 or more. I believe there is more flexibility heading our way in regards to custom spending periods though!
Could someone from Monzo explain why this is? I changed my start date just to see what it looked like and it is super frustrating that I can’t change it back to 1st of the month (or any other date I choose). When you click ‘the payment I want isn’t here’ it feels like a bait-and-switch to be taken to a sales page to try to get us to put our salary in Monzo (and actually makes me less likely to commit).
You can choose your start date by adding £200 into your account. I was able to cheat this by adding £200 via ApplePay. It took the money and credited it back immediately. I was then able to select that £200 to start off the month.
I think the issue is that once a payment has been selected you can’t reset it back to the 1st again. I’m hoping/thinking that customer support can do it.
It’s more that I’m frustrated that Monzo seem to have chosen a cheap sales tactic over a genuinely important part of the user experience. Are they really a bank with users at heart?
I think their general feedback / engagement on this forum alone would answer that question…
Do they get it right all of the time? Clearly not… but it doesn’t take long to find multiple reasons as to why they are a night / day improvement over many legacy banks.
Because when you click ‘the payment I want isn’t here’, you get a splash page which says the only way to change the date is a large transfer, such as your salary, and gives you the button to start the switching process! They’ve chosen to use this as a way to get us to shift accounts, when I really just want a basic bit of UI.
It’s a reasonably new feature and further flexibility will be added over time. It’s already moved on from MVP. You can contact in-app to change the date again until they add more options.
