You mean add a receipt to a transaction?
If you have the paper slip, you can tap ‘Add Receipt’ within the transaction and it’ll give you the option to take or upload a photo of the receipt to go alongside it.
1 Like
OK that’s good. However what I’d like to do is reconcile transactions against receipts ie confirm the transaction is one that I recognise. previously I have had paper statements and then tick off transactions against actual receipts & bin the receipt (very boring) - I would like to be able to simply tick off a transaction to confirm its OK, therefore highlighting those I don’t have receipts for. I personally find this essential if I do not check my account every day, as transactions can mount up and it is easy to miss a transaction that is fraudulent.
would the notification in app not confirm whether you recognise most transactions and those that you dont recognise need further investigation for fraud ?
2 Likes
Just a slight change in approach as @anon95680666 said would be the solution 
Since transactions with Monzo are instant you will instantly get a notification on your phone for each one. You therefore don’t need to make a list each week to check them off because you can do this live when the transaction happens in the shop 
The advantage of this is that should a payment notification come through for a transaction you don’t recognise (while you’re on the toilet for example), you can act on it immediately instead of picking it up several days later when you make your “list” 
3 Likes
yep I like the idea on monza, as I’m thinking of changing my whole approach to banking. My current system is a pain, however its taking a bit of re-organising in actual and brain terms - eg. if I set up a joint account I can’t verify my wife’s transactions until I get home. Once home its fine if we do this daily I guess.
Are monzo easy to contact and help with any queries on account should they occur ?
1 Like
If you have a joint account you both get a notification when a transaction happens.
You’re right that would have to verify it with your wife when you got home but I’m sure you would equally recognise if they were legit or not from all the extra details you get from Monzo.
I say this because you must know your wifes shopping habits and such, so if you suddenly see a notification for a transaction at Tesco in Portsmouth and you generally shop in Sainsburys in York there is something amiss 
Monzo are great for responding fast to urgent queries if you did spot a fraudulent transaction 
1 Like
Yea they’re easy to get hold of, you have in app chat which is easiest or there’s a phone number on the back of the card for emergencies
1 Like
is there a limit on how much I can pay into my account each month ie my salary ? and is there a limit on cash withdrawals daily ?
You can pay as much as you like into your account, however if it is cash this is limited to £1,000 every 180 days. Since Monzo is more digital and have less of a physical presence like current banks do with branches.
Daily cash withdrawal limit from ATMs is £400
so cash withdrawals are not limited to £1000 over 180 days ? thanks
Thanks:grinning:
1 Like
Good day Mr. Richard Cook Tell me, does your bank work with Ukraine?
And another question, does the Monzo application on the mobile device support contactless authorization at an ATM to receive cash?
Monzo does work in the Ukraine but if you mean can you have an account if you live there, then the answer is no. You need to be a UK resident.
The second question you asked about contactless ATMs… Yes it can be used there too
Is there going to be a new round of crowdfunding in 2019 or 2020?
1 Like
They haven’t announced any new ones as of yet 
Hi
I am trying to sign up for a Monzo account but keep encountering a “date of birth” format issue. I have seen others have reported a similar issue in this forum. Please advise as to how this is resolved?
Thanks
Nkanyezi (Khwezi) Zikalala
1 Like
This will be the regional settings on your device not matching with the UK-centric date format which Monzo requires - have you tried setting the language of your device to UK (usually ‘English, United Kingdom’) to perform the set-up? You can probably revert back to your preferred language setting after setting Monzo up.
Also, while you don’t have to be in the UK to open an account, a UK address is needed to send the Monzo card to. From the Monzo website;
"How to get a bank account without proof of address
When you open a bank account with Monzo, we don’t ask you for proof of address because we verify your date of birth instead.
What do I need?
To open an account, you just need one of the following:
- Passport
- Driving licence (provisional is fine)
- National ID card
- Other government issued photo ID
And you’ll also need an address in the UK where we can send your debit card."
6 Likes