Please can you fix the Salary Sorter tab so it actually works reliably?
My income is always recognised, but I have to re-enter my Salary Sorter preferences every time because the payment details aren’t always exactly the same. The Salary Sorter should be saved to my Monzo account rather than being tied to the sender, so I can access, edit and use my saved setup whenever my income arrives.
I really like Salary Sorter and just want it to work consistently.
How do you propose Monzo “fix” this? You’re getting paid from different sources, save your sort and surely then eventually you’ll get paid by the same source again at some point?
Is this a salary or wages or income from self employment? I don’t see why an employer would be sending salary from different sources each time. This looks like a “you” problem.
Have you ever actually heard of Universal Credit?
Over 8 million people in the UK rely on Universal Credit—it’s the primary system supporting millions of working families, low-income households, and people unable to work. Dismissing it ignores how a huge portion of the country manages their money, and fixing software features like Salary Sorter for variable BACS payments is a basic, necessary accessibility improvement for millions of users.
It is not a salary or wage as far as I know.
Salary sorter works for the majority who are paid once a month and remembers the sort ready for the following month.
Most UC claimants will manage this fine as no doubt the majority of claimants solely receive one payment a month.
Well IDK what to say unfortunately it has never worked for me 