I’m here again making a really high quality post. It’s got a poll in it though so I hope the Joy of Polling can forgive my “using the community to solve my real life problems” factor.
I’m having a bit of a dispute about what a websites “recurring order” means in practice, would love to see some outside opinions to either validate mine or tell me I’m wrong.
Scenario: You are doing your bi-monthly pet-food shop, for your needy, but adorable feline friend. You see that his favourite food can now be ordered on a recurring basis! Joy!
When you go to add the food to your shopping basket - and you’re met with this interface:
You enter a date about a week ahead in the box, and select your frequency, so it looks like this:
Add to your basket, check out, pay, happy days.
**You’ve now got a recurring order set up - how do you expect it to work?:
- The first delivery on the date selected, and then again in 60 days.
- The first order now, then again every 60 days.
- The first order now, another on the date selected, then every 60 days.
Interested to see what people think - feeling a bit wound up by the company and their response - so trying to see if I’m the difficult one or not. And hey it’s Saturday and It’s not like I can go to the pub.
For the record, I believe that it should be Option 1, but the company seem to think it’s “Now, Date Selected, Then repeats”