The wording implies option 3, but I agree it doesn’t make sense that you wanted 120 days of food in a few days .
That’s down to the programming.
It really needs an “if scheduled date minus today’s date is less than x” sort of instruction, “question customer again about dates” 
Does anyone here use Amazon Subscribe and Save? How does that work on first order? Same or different to this example?
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The Amazon Subscribe option is why I assumed it would work the way I assumed;
You select quantity, frequency, then at checkout pick the delivery day. (Although only with the standard delivery options of like 1 week out) Which would result in “Option 1” in this poll.
I replied a little earlier in the topic with a screenshot of the subscribe and save option but for some reason that post is stuck pending approval? Not really sure what’s going on with the community at the moment, this is just a bit bizarre.
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This post is now showing! I’ve had the odd message caught in the approval queue. Think some settings are being tweaked!
But yeah I agree with that sentiment - the secondary date aspect seems unusual!
Can anyone confirm if this is a recent discourse thing to randomly guess at potentially bad posts? It should just do the very first post when enabled.
I’ve had three occasions on T212 in the last week where the post contained absolutely nothing that would warrant any kind of approval. I understand if it’s Trust level 0 or even poss 1, but even 4 is affected.
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Interestingly for me it’s still showing as pending approval.
Yeah that’s the other strange thing, I still seem to be able to post as normal.
It’s actually a bit ridiculous that you’re able to set a variable second delivery date in the first place. Remember, this is for a cat. Why would a cat need a different amount of food in time periods 1 and 2 vs 3, 4, 5, 6…? If their needs are consistent in the future, why wouldn’t they be consistent now?
This is how Amazon do it. It’s still not perfect, but they do make it clear that a first order will arrive on the 22nd, and from then onwards every month.
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I guess that post finally got approved then 
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I thought I was having a Deja vu moment there…!
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This is more or less why Amazon is killing the competition. The endless hours of work that have gone into tweaking the checkout flow… I try my best to use alternative sites, even today, but the checkout experience is typically rubbish on most independent sites. Can someone please tell Stripe or whoever to build an out of the box checkout?
Along similar lines, could someone tell sites to show you what the shipping cost is up-front. It really grinds my gears when I’m forced to go through the malarkey of signing up and creating an account before I find out that shipping is extortionate and doesn’t make the purchase worthwhile.
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It’s just good enough - that’s the genius, I suppose
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Exactly this, how it works now makes no sense at all. Not allowing you to pick a date would make more sense, because you’re always going to want the period between deliveries to be the same. But allowing you to pick one but sending you a second one immediately is just weird.
I’d also note that I’d expect any company to really apologise for the confusion, and indicate that they’ll feed back the issue to see if they could improve the system.
At the very least the checkout page could read:
We’ll send your first delivery on DATE.
Then another on DATE, then one every 60 days after that.
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So I did get in touch with them, at first because I was like “err I’ve been charged twice can you explain”, and they didn’t respond until the food arrived. (So then my email became, err why has this happened, this isn’t supposed to happen)
And basically they insisted their site was perfectly crystal clear, but would offer me the chance to return the food for a shipping and return fee.
They sent me a link to a page where the copy I saw would not in fact clarify, only confirm the assumption that you have from the start.
I also asked what I should have done to get the order the way I wanted, one delivery, then 120 days later.
They as yet they haven’t responded to that.
It’s not the end of the world all told, the food will keep and I can deal with the extra cost - but the whole order has just been the exact opposite of what a “repeat order” is supposed to achieve!
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Pretty sure they use Shopify (which does indeed use Stripe as the PSP. Great example of companies having to compete on a superior customer experience 
.
Apple Pay on the web is fantastic but it’s fairly analogous to Google Pay and Amazon Checkout, which are also great (depending on who you’re signed up to).
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