Wow, looks like I’ve riled some folks. Calm the heckins down, I’m not laying the boot in - it’s just feedback. I figured this was the place to pass it on. I still love Monzo and want it to improve and be successful.
My point was just that I keep getting nudged and reminded that I should go to a paid account for this other cool stuff. I think it’s great that it’s there and if people want it then great but I don’t think it should impact my daily use as a ‘free’ account.
For those asking, it was prompted by an email today titled " Get our all new budgeting tools - Exclusive to Monzo Plus and Monzo Premium". Are they new or were they always there? I don’t know, I’m on a free account.
That, together with seeing the cool blue card every single time I use the app - right next to my inferior free coral card detracts from my experience. Perhaps those criticizing are on the premium tiers so don’t understand this experience. This is why I’ve raised it.
It’s just feedback and I thinks it’s important information for Monzo to use when thinking about the tone of their comms. Happy Friday everyone!