Phone number not being verified

Hi there guys my phone number won’t verify literally just got the app it sends the code but then sends an error message

Hi @Aisha98 welcome to Monzo. What is the error message you get?

You could try uninstalling the app then reinstall it again see if that works. Otherwise I would email at help@monzo.com or phone 0800 802 1281.

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Hi thanks for replying it literally says sorry we can’t verify your number I’ve tried calling and amd emailing and no one is getting back to me

They will get back to you as soon as they can.

Hi @Aisha98 - if you could send me your details in a private message I can look into it! Phone number and email please.

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