Padlock animation does not respect users' animation preferences

Help Bug Reports
1

Issue: The padlock animation displayed when unlocking the app on launch does not respect users’ animation preference

Details to reproduce:

  1. In Android settings: Accessibility > Colour and motion > Remove animations
  2. Launch Monzo with new biometric authentication turned on
  3. Observe the animation plays - a static image would be expected here (and Monzo are usually very good at this elsewhere in the app!)

OS: Android
Device:
App Version: 6.25.0

Screenshots:

Screenshot_20250515-163354_Monzo
Screenshot_20250515-163354_Monzo1224×2700 64.6 KB

2 Likes
2

Hi @joshlbs, thanks for reporting this. I’ve pinged the team internally to take a look and will get back to you.

3

Hey @joshlbs :waving_hand: We’ve fixed this in Android app version 6.28 which will be out around the week of the 26th May :slight_smile:

4 Likes
4

Thank you @priyesh :slight_smile: